Shipping & Returns

Shipping

At Over DXB, we are committed to providing a smooth, reliable, and transparent shopping experience from the very first click.

We offer free standard shipping on all orders, regardless of destination.

All orders are processed with the highest priority.
Once your order has been handed over to the courier, you will receive a confirmation email with the shipping details and a tracking code to monitor the delivery status.

Please ensure that the shipping address provided is complete and accurate to avoid delays or delivery issues.

Returns

We want you to be fully satisfied with your purchase.
If for any reason you wish to return one or more items, you may do so within 14 days from the delivery date, in accordance with the conditions outlined in our return policy.

To be eligible for return, each item must:

  • Be in new and unused condition

  • Include all original packaging, tags, and protective seals

  • Show no signs of wear, damage, or alteration

  • Be accompanied by valid proof of purchase

To request a return, simply contact us at overcapitaldxb@outlook.com, providing the following information:

  • Your order number

  • The full name used for the purchase

  • The items you wish to return

Once your request is approved, you will receive detailed instructions on how to proceed with the return shipment.
Return shipping costs are entirely the customer’s responsibility. We strongly recommend using a tracked and insured shipping method, as Over DXB cannot be held liable for items lost or damaged during transit.

For more information, please refer to our Refund Policy.